FAQ
Here are quick answers to common TrendTap Supply questions. This page is written to support customer service, Shopify Messaging, Shopify Inbox-style responses, search visibility, and smoother order help.
Shipping
How long does shipping take?
Economy shipping is free when selected and is estimated at 8-14 business days for most U.S.-warehouse orders. Delivery times are estimates and may vary by product, supplier, carrier, destination, order volume, and fulfillment location.
Do all products ship from the United States?
TrendTap Supply prioritizes U.S. warehouse shipping whenever available. If a U.S. warehouse is unavailable, out of stock, unable to deliver to the customer address, or cannot fulfill reliably, some products may ship from overseas and take longer.
How does Express Shipping work?
Express Shipping is $7.99 for eligible orders under $100 and free for eligible orders of $100 or more before applicable taxes, discounts, or fees. Express availability can vary by product, warehouse, destination, and fulfillment partner.
Orders & Tracking
Will I receive tracking?
When tracking becomes available, it will be sent by email or shown on the order status page. Tracking may take time to update after the carrier receives the package.
Why did my items ship separately?
If an order contains multiple items, they may ship separately from different warehouses, suppliers, or fulfillment partners. Separate shipments may receive separate tracking numbers and arrive on different days.
Can I change my address after ordering?
Email us as soon as possible at trendtapsupply@gmail.com. We cannot guarantee address changes once an order has started processing or shipped.
Returns & Support
How do I get help with a return?
Email trendtapsupply@gmail.com with your order number and a short description of the issue. Please review our Return Policy for full details.
How do I contact support?
Email trendtapsupply@gmail.com and include your order number so we can help faster. You can also visit our Order Help page.
Shopping
Where should I start shopping?
Start with Trending Now for current finds, Deals Under $20 for budget-friendly items, or browse categories like Kitchen Gadgets, Home & Cleaning, Pet Finds, and Smart Lights & Tech.
Does TrendTap Supply choose useful products or just viral products?
TrendTap Supply focuses on useful viral products, home finds, pet accessories, cooling comfort products, tech accessories, gifts, and everyday problem-solvers. The goal is practical discovery, not random clutter with a dramatic product photo.